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How to Claim

Congratulations on becoming a EuroMillions winner! Now the all-important question is how to claim your prize. The claims procedure varies according to whether your ticket was purchased online or from an authorised retailer.

Find out below how to claim a EuroMillions prize in each participating country. Remember that you can only collect your money in the same nation where the winning ticket was purchased. If you bought your ticket while visiting one of the countries, you will need to get your prize while you are there or return to that country while it is still valid.

EuroMillions prizes are paid in a lump sum. There is no option to receive the money in instalments like there is in other lotteries around the world.

Even if you win a major prize such as the jackpot, it only takes a few days to receive lottery winnings once you have started the claims process. The relevant national lottery will transfer the money to you after the win has been validated.

Written by Alex Kiam

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Austria

If you win a prize of up to €1,000 in Austria, it will be paid into your online account or you will be able to collect it from an authorised retailer. Below you can find all the information about what you need to do to obtain larger winnings in Austria.

Claiming a prize if you played online:
  • Prizes up to €1,000: Prizes are paid directly into your online account.
  • Prizes over €1,000: Larger prizes are paid into your bank account after a four-week period.
Claiming a prize if you played at an authorised retailer:
  • Prizes up to €1,000: Prizes can be claimed from any official lottery retailer.
  • Prizes between €1,000 and €80,000: Can be claimed by taking your winning ticket to official prize offices located across Austria.
  • Prizes over €80,000: Larger prizes can be claimed by calling the customer service line of the Austrian Lottery on 0810/100 200 100. You’ll then need to collect the prize in person from the Austria National Lottery headquarters, located at 1038 Vienna, Rennweg 44.

EuroMillions players in Austria have three years to claim any prizes.